Reza H. Mogavi

Human-Centred AI
and Compathy.

ComputationforEmpathy. EmpathyforComputation.

About

I am a CIFAR AI Safety Postdoctoral Fellow at the University of Toronto, where I study Human-Centred AI and compathy: computation and empathy.

I am affiliated with the Department of Psychology's Work and Play Lab and the Schwartz Reisman Institute for Technology and Society. I received my Ph.D. in Computer Science and Engineering from the Hong Kong University of Science and Technology, and have since held research positions at the University of Waterloo, McMaster University, and the University of Toronto.

Two questions I try to answer through my work:

  1. RQ1How could empathy inform the design of better computational tools and models?
  2. RQ2How could technology impact, and ideally reinforce, humans' capacity for positive empathy, without losing sight of moral reasoning?

Three pillars

Compathy is the thread that runs through everything I do; these three pillars are how I follow it, each bringing computation and empathy a step closer to one another.

Responsible AI
Embedding fairness, transparency, and accountability into how intelligent systems learn and decide.
Human-centred design
Treating people as active contributors, so that human goals, values, and context shape computational intelligence.
Human experience
Understanding trust, comprehension, and reliance on AI through real, repeated, everyday interaction.

Compathy sits where human-computer interaction meets computational intelligence, and its questions cut across computer science, engineering, psychology, philosophy, and medicine, so the work is collaborative by necessity. Across all of it, the aim is to close the growing gap between people and the intelligent systems that increasingly shape their lives.

Reza H. Mogavi

Publications

Journal articles

  1. 2026

    Voice can help and hurt AI empathy: How context shapes the effects of vocal delivery

    Wenger, J. D., Cameron, D., Mogavi, R. H., & Inzlicht, M. Technology, Mind, and Behavior, in press.

  2. 2026

    Theory, experience, and instinct: A glimpse into AAA game processes and how UX leaders navigate pre-production

    Randelshofer, I., Tu, J., Cao, Y., Mogavi, R. H., Mäkelä, V., & Nacke, L. E. Proceedings of the ACM on Human-Computer Interaction, CHI PLAY, to appear. Preprint on arXiv.

  3. 2025

    Who is responsible when AI fails? Mapping causes, entities, and consequences of AI privacy and ethical incidents

    Hadan, H., Mogavi, R. H., Zhang-Kennedy, L., & Nacke, L. E. International Journal of Human–Computer Interaction.

  4. 2025

    The Jade Gateway to trust: Exploring how socio-cultural perspectives shape trust within Chinese NFT communities

    Cao, Y.-F., Mogavi, R. H., Xia, M., Lo, L. Y.-H., Zhang, X., Lou, M.-J., Nacke, L. E., Wang, Y., & Qu, H. Proceedings of the ACM on Human-Computer Interaction, 9(CSCW1).

  5. 2025

    The role and scope of gamification in education: A scientometric literature review

    Gini, F., Bassanelli, S., Bonetti, F., Mogavi, R. H., Bucchiarone, A., & Marconi, A. Acta Psychologica, 259, 105418.

  6. 2024

    The great AI witch hunt: Reviewers' perception and (mis)conception of generative AI in research writing

    Hadan, H., Wang, D. M., Mogavi, R. H., Tu, J., Zhang-Kennedy, L., & Nacke, L. E. Computers in Human Behavior: Artificial Humans, 2(2), 100095.

  7. 2024

    The Jade Gateway to exergaming: How socio-cultural factors shape exergaming among East Asian older adults

    Mogavi, R. H., Son, J., Yang, S., Wang, D. M., Choong, L., Alhilal, A., Zhou, P. Y., Hui, P., & Nacke, L. E. Proceedings of the ACM on Human-Computer Interaction, 8(CHI PLAY), 1–34. Best Paper Honorable Mention.

  8. 2024

    ChatGPT in education: A blessing or a curse? A qualitative study exploring early adopters' utilization and perceptions

    Mogavi, R. H., Deng, C., Kim, J. J., Zhou, P., Kwon, Y. D., Metwally, A. H. S., Tlili, A., Bassanelli, S., Bucchiarone, A., Gujar, S., Nacke, L. E., & Hui, P. Computers in Human Behavior: Artificial Humans, 2(1), 100027.

  9. 2022

    What do users think of promotional gamification schemes? A qualitative case study in a question answering website

    Mogavi, R. H., Zhang, Y., Haq, E.-U., Wu, Y., Hui, P., & Ma, X. Proceedings of the ACM on Human-Computer Interaction, 6(CSCW2), 1–34. Method Recognition Award.

  10. 2022

    More gamification is not always better: A case study of promotional gamification in a question answering website

    Mogavi, R. H., Haq, E.-U., Gujar, S., Hui, P., & Ma, X. Proceedings of the ACM on Human-Computer Interaction, 6(CSCW2), 1–32.

  11. 2021

    Characterizing student engagement moods for dropout prediction in question pool websites

    Mogavi, R. H., Ma, X., & Hui, P. Proceedings of the ACM on Human-Computer Interaction, 5(CSCW1), 1–22.

  12. 2013

    A new high performance approach: Merging optimal multicast sessions for supporting multisource routing

    Heydarian, M., & Mogavi, R. H. The Journal of Supercomputing, 63(3), 871–896.

Conference papers

  1. 2026

    Informational or controlling? Understanding how badge implementation shapes performance and user experience in gamification

    Altmeyer, M., Elbitar, A., Mogavi, R. H., Metwally, A. H. S., Bassanelli, S., & Nacke, L. E. Mensch und Computer (MuC '26), in cooperation with ACM SIGCHI.

  2. 2026

    Last week with ChatGPT: A Weibo study on social perspective regarding ChatGPT for education and beyond

    Tian, Y., Tong, C., Lee, L.-H., Mogavi, R. H., Liao, Y., & Zhou, P. HCI International 2026, 262–284.

  3. 2026

    Learning the ropes: Rethinking interactive training for safety-critical work

    Shanmugalingam, J., Mogavi, R. H., Lario, D., & Nacke, L. E. HCI International 2026.

  4. 2026

    Theory, experience, and instinct: How AAA game studio UX leaders navigate pre-production

    Randelshofer, I., Tu, J., Cao, Y.-F., Mogavi, R. H., Mäkelä, V., & Nacke, L. E. CHI EA '26, 1–7.

  5. 2025

    Artificial human lecturers: Initial findings from Asia's first AI lecturers in class to promote innovation in education

    Pang, C. C., Zhao, Y., Yin, Z., Sun, J., Mogavi, R. H., & Hui, P. HCI International 2025, 105–124.

  6. 2025

    Deepfake in the metaverse: An outlook survey

    Wu, H., Liao, Y., Mogavi, R. H., Hui, P., & Zhou, P. Y. HCI International 2025, 253–267.

  7. 2025

    User-centered trustworthy AI metrics in the metaverse

    Zhou, P. Y., Finley, B., Lee, L.-H., Mogavi, R. H., & Hui, P. HCI International 2025, 105–120.

  8. 2025

    Lie detection in social VR using multimodal data

    Cheung, C. C. S., Alhilal, A., Agrawal, K., Yin, Z., Mogavi, R. H., & Hui, P. IEEE VR 2025, 1274–1275.

  9. 2025

    From solo to social: Exploring the dynamics of player cooperation in a co-located cooperative exergame

    Wang, D. M., Cmentowski, S., Mogavi, R. H., Senthil Nathan, K., Kukshinov, E., Tu, J., & Nacke, L. E. CHI '25.

  10. 2025

    Designing biofeedback board games: The impact of heart rate on player experience

    Tu, J., Kukshinov, E., Mogavi, R. H., Wang, D. M., & Nacke, L. E. CHI '25.

  11. 2024
  12. 2024

    Long-term gamification: A survey

    Huang, L., Deng, C., Hoffman, J., Mogavi, R. H., Kim, J. J., & Hui, P. HCI International 2024, 32–43.

  13. 2024

    Disembodied, asocial, and unreal: How users reinterpret designed affordances of social VR

    Kukshinov, E., Harley, D., Szita, K., Mogavi, R. H., MacArthur, C., & Nacke, L. E. DIS '24, 1914–1925.

  14. 2024

    Which exergame is better for older adults? An exploratory study on user perspectives of virtual reality, ExerCube, and 2D exergames

    Deng, C., Hoffman, J., Mogavi, R. H., Son, J., Yang, S., & Hui, P. HCI in Games 2024, 161–176.

  15. 2024

    From prompt to metaverse: User perceptions of personalized spaces crafted by generative AI

    Yang, S., Tsui, Y. H., Wang, X., Alhilal, A., Mogavi, R. H., Wang, X., & Hui, P. CSCW Companion '24, 497–504.

  16. 2024

    Charting the future of AI in project-based learning: A co-design exploration with students

    Zheng, C., Yuan, K., Guo, B., Mogavi, R. H., Peng, Z., Ma, S., & Ma, X. CHI '24.

  17. 2024

    Understanding characteristics of catalyst users in the WallStreetBets community

    Haq, E.-U., Zhu, Y., Lin, Z., Weng, H., Tyson, G., Lee, L.-H., Mogavi, R. H., Braud, T., & Hui, P. ASONAM '23, 320–324.

  18. 2023

    Envisioning an inclusive metaverse: Student perspectives on accessible and empowering metaverse-enabled learning

    Mogavi, R. H., Hoffman, J., Deng, C., Du, Y., Haq, E.-U., & Hui, P. Learning @ Scale '23, 346–353.

  19. 2023

    Your favorite gameplay speaks volumes about you: Predicting user behavior and hexad type

    Mogavi, R. H., Deng, C., Hoffman, J., Haq, E.-U., Gujar, S., Bucchiarone, A., & Hui, P. HCI in Games 2023, 210–228. Best Paper Award.

  20. 2023

    Tangible web: An interactive immersion virtual reality creativity system that travels across reality

    Yang, S., Gao, Z., Mogavi, R. H., Hui, P., & Braud, T. The Web Conference (WWW '23), 3915–3922.

  21. 2023

    Exploring mental health communications among Instagram coaches

    Haq, E.-U., Lee, L.-H., Tyson, G., Mogavi, R. H., Braud, T., & Hui, P. ASONAM '22, 218–225.

  22. 2022

    Tips, tidings, and tech: Governmental communication on Facebook during the COVID-19 pandemic

    Haq, E.-U., Braud, T., Lee, L.-H., Mogavi, R. H., Zhang, H., & Hui, P. Digital Government Research (dg.o '22), 105–117.

  23. 2022

    When gamification spoils your learning: A qualitative case study of gamification misuse in a language-learning app

    Mogavi, R. H., Guo, B., Zhang, Y., Haq, E.-U., Hui, P., & Ma, X. Learning @ Scale '22, 175–188. Best Paper Honorable Mention.

  24. 2021

    Student barriers to active learning in synchronous online classes: Characterization, reflections, and suggestions

    Mogavi, R. H., Zhao, Y., Haq, E.-U., Hui, P., & Ma, X. Learning @ Scale '21, 101–115.

  25. 2020

    Effects of ego networks and communities on self-disclosure in an online social network

    Kwon, Y. D., Mogavi, R. H., Haq, E.-U., Kwon, Y., Ma, X., & Hui, P. ASONAM '19, 17–24.

  26. 2019

    HRCR: Hidden Markov-based reinforcement to reduce churn in question answering forums

    Mogavi, R. H., Gujar, S., Ma, X., & Hui, P. PRICAI 2019, 364–376.

Chapters, workshop papers, and preprints

  1. 2024

    Meta-in or meta-out of students with special needs: A systematic review on the use of metaverse in special education

    Altinay, F., Tlili, A., Altinay, Z., Dagli, G., Adedoyin, O. B., Huang, R., Xu, L., Jemni, M., Mogavi, R. H., & Metwally, A. H. S. In Application of the Metaverse in Education, 111–128. Springer.

  2. 2024

    Augmenting the author: Exploring the potential of AI collaboration in academic writing

    Tu, J., Hadan, H., Wang, D. M., Sgandurra, S. A., Mogavi, R. H., & Nacke, L. E. CHI '24 workshop on Generative AI and HCI (GenAICHI).

  3. 2024

    Sora OpenAI's prelude: Social media perspectives on Sora OpenAI and the future of AI video generation

    Mogavi, R. H., Wang, D., Tu, J., Hadan, H., Sgandurra, S. A., Hui, P., & Nacke, L. E. CHI '24 workshop on HCI and Human Factors Joining Forces to Meet the AI Interaction Challenge.

  4. 2023

    A Twitter dataset for Pakistani political discourse

    Haq, E.-U., Zia, H. B., Mogavi, R. H., Tyson, G., Lu, Y. K., Braud, T., & Hui, P. arXiv preprint.

  5. 2023

    Exploring user engagement and incentives in inquiry-based active learning and knowledge-sharing platforms

    Mogavi, R. H. Ph.D. thesis, Hong Kong University of Science and Technology.

Teaching

I think of teaching as a way of taking students seriously.

Most of what a course transmits is not its content, which students can find on their own, but a way of thinking: how to notice a question, how to stay with it before answering, and how to tell a sound argument from a fluent one. My part is to make that kind of thinking visible, and then to step back far enough that students can practise it themselves, make their own mistakes, and find that they can recover from them. A course has gone well when students leave more curious than they arrived, and more confident that their curiosity is worth following.

Mentoring asks for the same stance with more patience: listening before advising, and treating a student's question as a real question rather than a gap to be filled. The courses below are a record of where I have tried to work this way.

University of Waterloo

  • GBDA 410

    Seminar in User Experience Research

  • DEI 626

    User Experience Fundamentals and User Research

Hong Kong University of Science and Technology

  • EMIA 6500F

    Social Media for Creatives (Clear Water Bay)

  • CMAA 5022

    Social Media for Creatives (Guangzhou)

  • COMP 4641

    Social Information Network Analysis and Engineering

  • COMP 4611

    Design and Analysis of Computer Architectures (Best TA Award)

  • COMP 2611

    Computer Organization (Professor Samuel Chanson Award)

  • COMP 2012

    Object-Oriented Programming and Data Structures

Sharif University of Technology

  • CE 40646

    Software Architecture

  • CE 40181

    Engineering Probability and Statistics

  • CE 40342

    Multimedia Systems

The AI Masterclass Series

  • Masterclass

    The AI-Powered UX Designer

  • Masterclass

    Build Bulletproof User Trust with Responsible AI

Service

Organizing and program committees

  • 2024–2027

    ACM CHI (Conference on Human Factors in Computing Systems)

  • 2024–2026

    ACM CSCW (Computer-Supported Cooperative Work and Social Computing)

  • 2024–2026

    ACM Learning @ Scale

  • 2024–2026

    HCI International

  • 2020–2024

    ACM CHI, Late-Breaking Work

  • 2021–2023

    ACM CSCW, Posters

  • 2023

    ACM CHI PLAY, Work-in-Progress

  • 2020

    IEEE/ACM ASONAM (Advances in Social Networks Analysis and Mining)

Other academic service

  • 2026

    Distinguished Reviewer Board, ACM Transactions on Computer-Human Interaction

  • 2018, 2020, 2023

    JUPAS Interview Panel, HKUST

Recognition

Fellowships and scholarships

  • 2026–2028

    CIFAR AI Safety Postdoctoral Fellowship (University of Toronto)

  • 2023–2025

    Lupina Fellowship (University of Waterloo)

  • 2017–2023

    HKUST Ph.D. Scholarship

Awards

  • 2024

    Best Paper Honorable Mention (ACM CHI PLAY)

  • 2023

    Best Paper Award (HCI International)

  • 2022

    Method Recognition Award (ACM CSCW)

  • 2022

    Best Paper Honorable Mention (ACM Learning @ Scale)

  • 2022

    Finalist, 3MT Thesis Competition (HKUST)

  • 2018

    Professor Samuel Chanson Award (HKUST)

  • 2014

    National Exemplary Student Award (Ministry of Science and Technology, Iran)

  • 2012

    Best Programmer Award (Tak Neda Software Engineering Ltd.)

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